Marlow Navigation’s Manning Agency Conference took place at the end of March this year, held at the group’s head office in Limassol, Cyprus to present and discuss major industry updates, company developments and crewing operations.
Over 100 people attended the two-day event, including group management, departmental heads, crewing superintendents and operational staff, as well as representatives of agencies throughout the global network.
Joint Managing Director, Andreas Neophytou officially welcomed all participants and provided an update on Marlow’s latest developments and an outlook ahead. “This is a unique opportunity to meet in person and discuss matters of mutual concerns. Since our last manning agency conference, there have been numerous changes in our industry, which one way or another have or will influence our group’s operations. However, what remains central to our business are our crew agencies, the most vital link to seafarers,” he said.
The conference is usually held every two years to present and discuss major industry updates, company developments, as well as local issues at an agency level and how they are being confronted. The main focus is on operational and general issues that affect seafarers, such as recruitment, administration, as well as education and training.
“Our manning agency conference is the ideal opportunity to gather everyone together to cover the many important issues we’ve faced over the last years and provide a platform for dialogue and an exchange of ideas going forward,” stated Joint Managing Director, Marlow Navigation, Jan Meyering.
A number of new exciting developments happening at Marlow with digital innovation were also presented this year, which will no doubt have a positive impact to overall processes and ultimately to the service delivered to seafarers and clients alike.
“This year’s conference has been extremely productive and beneficial, covering many important topics in our crewing operations, as well as presenting exciting new developments,” said Crewing Director, Marlow Navigation, Captain Frank Brodersen. “What was also clear throughout our discussions is that despite a fast-changing landscape in technology and communication tools, the in depth knowledge and personal contact our agencies have with the seafarers is and will remain fundamental to the evolution, enhancement and growth of our crew management services.”